Provide detail that answers questions upfront: scope, units, dates, and acceptance steps. Include your story in one sentence to reinforce credibility. A design studio in Nairobi cut disputes by half after adding timelines and deliverable checklists directly on invoices.
Offer cards, wallets, bank transfers, or instant options where fees make sense. Disclose convenience fees transparently if allowed, or price to absorb them. Connect payouts to reconciliation rules so deposits auto‑match, reducing manual work without compromising accuracy or auditability.
Set intervals based on your cycle: gentle reminder three days before due, on due date, then seven days after. Keep tone friendly, include links, and offer help. Many late payers simply forgot; automation rescues revenue without straining goodwill.
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